Some Applause for Victorinox
Some web-surfing in September led me to the Victorinox Swiss Army Knife website, and I discovered that for $5 they would look and and if possible repair a damaged knife.
I had this knife in my pocket knives-and-key chains box — I don't even know where it came from — but the scissors were broken and the scales (side pieces) were both chipped. Miraculously, the tweezers and toothpick were still intact.
So I sent it in and about three weeks later had it back, good as new. They returned the old scales, don't ask me why.